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COVID-19 Policies

April 13, 2020
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To Our Valued Customers,
For the health and safety of our customers, suppliers, and employees, Western Equipment Limited has taken several precautionary measures in response to the COVID-19 pandemic situation.

Both the Chatham and Windsor locations will remain open but are closed to walk-in customers until further notice. Both locations are open Monday-Friday, 7:00AM-5PM. Both locations will be closed on Saturdays until further notice.

If you need to place an order or contact us for any reason, you can contact our Chatham location by phone 519.352.0530 or fax 519.354.4220. You can contact our Windsor location by phone 519.945.4520 or fax 519.945.5552. You can order directly from your sales rep by email or phone, or send an email to orders@westernequipment.com. Our inventory remains robust, and we are doing everything in our power to maintain stock.

While we would be happy to deliver your order, you can still pick up your order if you call us first to arrange pickup. If you are a customer who usually pays for your order on pickup, we require payment by debit or credit card at this time.
Our outside sales staff are currently refraining from making in-person sales calls. You can still reach them by phone, email, or text. Any necessary meetings will be conducted via conference call.

Our employees have been encouraged to practice all the recommended measures to minimize the spread of the virus: social distancing, hand washing, and self-isolation if they have travelled or are experiencing any symptoms.

Thank you for your continued support. We will continue to provide you with updates on this evolving situation as the need arises.

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  • Windsor

    3235 Electricity Drive, Unit A
    Windsor, Ontario N8W 5J1
    Canada

    Toll Free: 866.945.4520
    Phone: 519.945.4520
    Fax: 519.945.5552

  • Windsor Hours

    Monday – Friday: 7:00AM – 5:00PM
    Saturday: CLOSED (During COVID-19)
    Sunday: CLOSED

  • Head Office – Chatham

    97 St. Clair Street
    Chatham, Ontario
    N7L 3J1

    Toll Free: 888.352.0530
    Phone: 519.352.0530
    Fax: 519.352.0532

  • Chatham Hours

    Monday – Friday: 7:00AM – 5:00PM
    Saturday: CLOSED (During COVID-19)
    Sunday: CLOSED